Frequently Asked Questions

It is emailed to you by Lemon Squeezy when your purchase is confirmed. Check your inbox and save that email — it also contains a View Order link you will need to manage your activations.

Open FlipBlip, enter your license key on the first screen, and tap Unlock. The app activates immediately over the internet.

Each license key supports up to 3 device activations.

Open the receipt email from your purchase, click View Order, find your license key, and click Deactivate next to the device you no longer use. The slot is freed immediately.

Open the receipt email from your purchase and click View Order to find your key. If you have lost the email contact us through the support form.

Updates are delivered as new installer files via Lemon Squeezy. When an update is available you will receive an email with a download link. There is no automatic updater.

All your business data is stored locally on your device only. FlipBlip does not have access to your data and nothing is stored on our servers.

Yes. The app works fully offline. An internet connection is only needed for license validation (periodically, with a 30-day grace period if offline), and weather and map features if you use them.

A complete backup of your database including all clients, jobs, quotes, invoices, recurring clients, visit history, photos, logo, and settings. This is the file to use when setting up a new device.

Export All Data is a full backup for setting up a new device. Export New Changes only exports records that have changed since your last backup, for faster ongoing sync between devices.

Use Export All Data on the source device, transfer the file to the other device, and use Import / Restore Data. Your data, photos, and settings will all transfer.

Yes. Your data is stored locally and uninstalling removes it. Always export a backup before uninstalling.

Windows 10 or newer and Android 12 or newer.

BYOK (bring your own keys) services are free third-party tools that power optional features: LocationIQ for maps and routing, and WeatherAPI for job site weather. None are required. You only need to set them up if you want those features. All optional features are OFF by default — enable only what you need in Settings → Optional Features.

A pre-built collection of service items and packages specific to your trade. Add items to your personal library in one tap, then use them to build quotes and packages without typing everything from scratch.

Recurring clients follow a full lifecycle. Create a new recurring client as a draft, send them a quote for your service agreement, convert to active once approved, log visits on their scheduled days, and mark as complete when the job is done. You can also pause a recurring client temporarily. Completed clients move to History → Paid Visits.

Tap Share Quote or Share Invoice on the job sheet. The app opens your device's share sheet so you can send via Gmail, Messages, WhatsApp, or any other app. You can also attach a branded PDF alongside the text message. Clients approve by replying to your message.

Appointment types let you label and color-code your scheduled work. Create types like Estimate, Maintenance, or Deep Clean in Configurations → Appointment Types, pick a color for each, and assign them when scheduling. Your calendar shows colored sections per day so you can see what kind of work fills each day at a glance.

When you log supply costs on a job, the app compares the supply cost against the job total to calculate your margin. Margin is shown per job and averaged on the dashboard so you can see how profitable your work actually is.

All sales are final. FlipBlip gearsets are one-time purchase digital products. See the full policy at policies.flipblip.app.

Use the contact form at contact.flipblip.app. Select Bug Report or Feature Request from the Type dropdown.

Visit contact.flipblip.app and fill out the support form.